Privacy

Last updated: September 7, 2026

This website is designed to collect only the information needed to schedule and manage interpretation appointments.

Information collected

A booking may include a contact or organization name, email, phone number, appointment date and time, service type, facility or platform details, billing type, and optional scheduling notes.

Please do not submit unnecessary medical information

The general booking form is not intended for diagnoses, medical-record numbers, Social Security numbers, detailed clinical histories, or other unnecessary protected information. Use the notes field only for practical scheduling information such as department, parking, access, or interpreter instructions.

How booking information is used

Booking information is used to check availability, reserve appointment time, communicate about the appointment, support billing, prevent automated booking abuse, and maintain ordinary business records. Information may be processed by hosting/database, security verification, email, payment, and notification providers used to operate the service.

Payment information

Private-client card information is entered on Stripe's hosted checkout page rather than stored in this website's booking database. The booking database may retain payment/session identifiers and payment status needed to reconcile the appointment, refund, invoice, or dispute.

Security verification

The public booking form may use Cloudflare Turnstile to reduce automated or fraudulent appointment holds. Turnstile validation data is processed by Cloudflare as part of that security check.

Vendor onboarding

Tax forms, banking information, EIN information, and other vendor-onboarding documentation are not published on this website. They are shared privately with approved organizations when required.

Data retention and security

Booking records should be retained only as long as reasonably needed for scheduling, billing, accounting, dispute resolution, and applicable record-keeping obligations. Reasonable technical and organizational safeguards should be used to protect booking data.

Questions

For privacy or booking questions, email hello@khmermedicalinterpreter.com.

AI and agent interfaces

Authorized AI-assisted booking through the published REST/OpenAPI interface and MCP endpoint is intended only for operational scheduling information and currently creates private/prepaid appointments only. Do not submit diagnoses, detailed symptoms, medical record numbers, Social Security numbers, patient charts, or other unnecessary clinical information through these interfaces. Payment credentials are handled by the payment provider rather than the AI assistant.

Booking notifications

Confirmed appointments generate a confirmation email to the booking contact, an owner confirmation email, a Telegram owner alert, and an automatic Google Calendar event. Operational alerts and calendar entries are limited to scheduling and contact information and should not include unnecessary medical details.

Payment-link recovery

For private-client bookings, the website may email a secure Stripe payment link immediately after checkout is created, send one reminder while the appointment is still temporarily held, and send an expiration notice if the hold ends without payment. The system periodically checks pending payment holds so abandoned appointments can be released safely.